Privacy Policy
Last updated: October 28, 2026
This Privacy Policy describes how VPG Venture LLC, operating as Olivia & Mary ("we", "us" or "our"), collects, uses and discloses your personal information when you visit olivia-mary.com (the "Site"), make a purchase or otherwise interact with us (together, the "Services").
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. The revised version will be posted on this page with an updated "Last updated" date.
Information We Collect Directly From You
• Contact details: your name, address, phone number and email address.
• Order information: your billing address, shipping address, payment confirmation, email address and phone number.
• Account information: your username, password and security questions.
• Shopping information: items you view, add to your cart or save to your wishlist.
• Customer support information: information you include in messages to us.
Some features of the Services require specific information. If you choose not to provide it, you may not be able to use those features.
Information We Collect Through Cookies
We automatically collect information about how you interact with the Services ("Usage Data") using cookies, pixels and similar technologies. This includes device and browser information, your IP address and network connection, and how you use the Site and your account.
Information From Third Parties
We may receive information about you from service providers that support our Site and Services, such as Shopify, and from payment processors, which collect your payment information to process payments and fulfill orders. Information received from third parties is treated according to this Privacy Policy.
How We Use Your Personal Information
• To provide our products and Services: processing payments, fulfilling and shipping orders, managing your account, handling returns and sending notifications about your orders.
• Marketing and advertising: sending marketing communications by email or text message where permitted, and showing you relevant ads on our Site and other websites.
• Security and fraud prevention: detecting and preventing fraudulent, illegal or malicious activity.
• Customer support: responding to your questions and improving our Services.
Cookies
We use cookies to operate and improve the Site, remember your preferences, run analytics and understand how visitors use our Services. For details on the cookies used by our Shopify store, see Shopify's cookie policy at https://www.shopify.com/legal/cookies. You can block or delete cookies in your browser settings, but some parts of the Site may not work properly without them.
How We Disclose Personal Information
We may share your personal information:
• with service providers that work on our behalf, such as payment processing, fulfillment and shipping, data analytics, customer support and cloud storage;
• with business and marketing partners, including Shopify and advertising platforms, which use your information according to their own privacy policies;
• when you ask us to or consent to it, for example for shipping your order;
• in connection with a business transaction such as a merger or sale, or when required by law, to enforce our Terms of Service, or to protect our rights and the rights of our users.
We do not sell your personal information for money. We do not use or disclose sensitive personal information to infer characteristics about you.
Reviews and User Content
If you post a product review or other content in a public area of the Site, it will be visible to anyone. We are not responsible for information you choose to make public.
Third-Party Websites
Our Site may link to third-party websites. We are not responsible for their privacy or security practices, and we encourage you to read their policies.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
Security and Retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep your personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have the right to:
• access the personal information we hold about you;
• request that we delete or correct your personal information;
• receive a copy of your personal information;
• restrict or object to certain processing;
• withdraw your consent where we rely on it;
• appeal our decision if we decline your request.
You can unsubscribe from marketing emails at any time using the link in the email. We will still send you non-marketing emails about your orders. To exercise your rights, email us at support@olivia-mary.com. We may need to verify your identity before responding, and we will not discriminate against you for exercising your rights.
International Users
Your information may be stored and processed in the United States and other countries where we or our service providers operate. Where required, we use recognized transfer mechanisms such as Standard Contractual Clauses.
Contact Us
Email: support@olivia-mary.com
Phone: +1 (307) 430-1416
Customer service hours
Monday – Friday: 10am – 8pm ET
Saturday – Sunday: Closed
We aim to respond within 24 hours.
Company information
Olivia & Mary
VPG Venture LLC
30 N Gould St
Sheridan, WY 82801-6317
United States
